Gator Pit Order Policy and Agreement
We accept major credit cards (Visa, Master Card, Discover), cash, cashier's check or bank certified checks, and money orders. No credit card checks are accepted as our bank will not accept.
We will accept personal or business checks for DEPOSIT ONLY. There is a minimum 15 business day wait in order for the check to clear the bank and funds received. We require final payment to be made by major credit cards (Visa, Master Card, Discover), cash, cashier's check or bank certified checks, and money orders.
When paying the deposit with personal or business checks it must have the customer's name, driver's license, and date of birth on the check. Also, a physical address must be listed. If the check list a PO Box address, please write your physical address on the check. Please ensure this information is on the check, otherwise, it may delay your order.
There is a $35.00 "NSF" fee charged or maximum fee allowed by law on all returned checks, plus any tax if applicable.
There is a minimum 50% NON-REFUNDABLE DEPOSIT required. Deposit may be greater depending on the product ordered. Please contact Gator Pit for deposit requirements and payment options on your order.
When a product is ordered, you will receive two copies of your order invoice. One is your copy to retain. The second is to be reviewed, signed, and mailed back to Gator Pit at the address on the invoice. Orders are not fully processed until the customer signed copy is received by Gator Pit of Texas, LP. This signed invoice is to ensure your order is correct.
Credit card purchases $2000.00 and greater will have a 2% surcharge fee attached to the total. This will be noted on your invoice.
Due to the extreme custom nature of our products, any features added, modified, changed, etc. by the customer after initial order must be verified/confirmed in writing by the customer to Gator Pit of Texas, LP. This can be in a received signed letter by the customer or via email with your name attached notifying and agreeing to the change. You may call our office to discuss the changes to your order, however, we will still require written documentation of the changes and agreement to price. Order changes may delay your original estimated completion time. Significant/Extensive changes from the original order may incur design fee charges. Additional payment may be required, depending on the customer changes. This policy is to ensure that both parties understand the changes made by the customer and the customer agrees to additional costs, if any.
Payments, whether deposit or in full, constitutes customer's agreement to Gator Pit's order policies stated above, regardless of a received customer signed invoice.
Again, there are NO REFUNDS on any orders and because of the custom nature of our pits, there are no guarantees on approximate completion dates.
Any and all specifications are subject to change at the manufacturer's sole discretion.
If you have any questions pertaining to our Policies, please contact our office.
Sincerely,
Ritchey L. Robin,
President
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